As part of the Nightingale Challenge, we invite all schools of nursing in the state, as well as clinical partners, to send their emerging nurse and midwife leaders to development training opportunities in order to elevate nursing’s role in their clinics and departments. The purpose of the Nightingale Challenge is to help develop the next generation of nurses and midwives as leaders, practitioners and advocates for health. Through a series of webinars, we will discuss transformative ideas for the improvement of patient care and population health. These webinars will serve to inspire nurse leaders to think creatively, collaboratively, and innovatively for the profession’s future of positive impact. Webinars will be are offered free of cost to clinical partners, state and federal agencies, and organizations serving or staffing nurses or midwives.

Attendees will be emailed a Certificate of Participation following each webinar.

2020 Seminar Schedule

Upcoming Seminars


Wednesday, August 12, Noon – 1 PM

From Nurse to Chief Nurse

Being charged with leadership responsibility brings new challenges, new demands, and new opportunities. Learn the key elements to help you position for a transition from nurse to a nursing executive.


Jennifer Graves, RN, MS, Chair, Vice President, Safety and Regional Chief Nurse Executive, Kaiser Permanente Washington

Jennifer has been a member of the health care community in the Pacific Northwest for several decades. Before joining Kaiser Permanente Washington as Vice President, Quality and Safety and Regional Chief Nursing Executive, Jennifer was the Senior Vice President for Patient Safety and Quality at the Washington State Hospital Association. Prior to her role at WSHA, she completed a successful tenure as the Chief Executive at both Swedish Edmonds and Swedish Ballard, where she was actively engaged in leading all aspects of hospital operations and established a deliberate focus on quality and safety and created a thriving work and care environment. Jennifer also served as one of the Swedish system’s Nurse Executives, and her contributions include participating in the design and implementation of the enterprise-wide Culture of Safety initiative, launching high-functioning campus and unit-based staffing committees at Ballard and creating a multidisciplinary shared leadership council on the campus to promote open communication and positive relationships among the health care team and engage front line staff and clinicians in creating meaningful change in the workplace.

Jerome Mendoza Dayao, DNP, MSN, DNP, RN, NEA-BC, CPHQ, CCRN-K, Senior Associate Administrator & Chief Nursing Officer, Harborview Medical Center

Jerome is currently serving as the Senior Associate Administrator of Patient Care Services and Chief Nursing Officer at the University of Washington Medicine Harborview Medical Center, in Seattle, Washington. Harborview is the only designated Level I adult and pediatric trauma center in the state of Washington. It also serves as the regional trauma and burn referral center for Alaska, Idaho, & Montana and the designated disaster preparedness and control hospital for Seattle and King County. As CNO, Jerome is responsible for leadership of over 2000 nurses and allied health professionals. Before coming to Harborview, he was the Chief Nursing Officer at Arrowhead Regional Medical Center (ARMC). ARMC is a 456-bed, public teaching hospital; it is also one of the busiest trauma and emergency centers in California (>100,000 ED visits annually), and the only regional burn center within 60 miles radius of San Bernardino County. Jerome also previously worked at Cedars-Sinai Medical Center, Ronald Reagan UCLA Medical Center, and Long Beach Memorial Medical Center. Jerome is clinically trained as a cardiac-vascular nurse specializing in the care of heart failure and heart transplant patients. Jerome completed his Doctor of Nursing Practice in June from UCLA.

Tuesday, August 25, Noon – 1 PM

Nurses Innovate

How nurses use telehealth to provide care for patients AND themselves, revolutionizing care for a global workforce virtually


Kristi Henderson, Senior Vice President of Innovation & Telehealth, OptumHealth

A healthcare executive with over 20 years of experience as a digital health leader, innovator, health advocate, educator, researcher, and clinician. She has led national telehealth efforts demonstrating value to customers/patients, clinicians, insurance, health systems, and communities. Before joining Optum Health, she led clinical operations for Amazon Care. Prior to that, she launched AscensionConnect where she led the virtual care, digital health, and patient access strategy for Ascension Health. She is an adjunct faculty member of Population Health at the Dell Medical School at UT-Austin and in the School of Nursing at the University of Washington. She has a long history of successfully pioneering new models of care that utilize technology and other digital health tools. Her statewide Telehealth model in Mississippi was recognized as one of only two Centers of Excellence by HRSA.

Henderson focuses on the design & development of innovative healthcare delivery models but also on the policy, regulations, and workforce necessary to advance Telehealth. She has testified before the U.S. Senate Committee on Commerce, Science, and Transportation’s Subcommittee on “Advancing Telehealth through Connectivity,” as well as the Subcommittee on Rural Health and the White House Domestic Policy Council. She has made numerous presentations across the country, including TEDx and SXSW, to advance telehealth policy and share innovative new models of care.

Past Seminars

Finding Your Voice During the Times of COVID

Be an advocate and leader when responding to inquiries in times of crisis; find empowerment in speaking up.



Sue Birch, Director of Washington Health Care Authority

Sue Birch serves as director of the Washington State Health Care Authority (HCA), the state’s largest health care purchaser. A nurse by training, Birch is passionate about improving population health and reducing overmedicalization by focusing on the social determinants of health. She has led efforts to combat the opioid public health crisis through increased access to treatment and public education, eliminate hepatitis C through innovative value-based drug purchasing, and implement a Medicaid benefit for supportive housing and supported employment.

Lead from the Start

Effective nursing leadership requires a fundamental understanding of industry, market, and professional trends impacting healthcare delivery. We will examine post-COVID challenges faced by healthcare organizations and systems; along with targeted nursing leadership imperatives.



Carol Boston-Fleischhauer, Managing Director and Chief Nursing Officer at the Advisory Board Company

Carol Boston-Fleischhauer is a Managing Director and Chief Nursing Officer at the Advisory Board Company, a membership-based research, technology, and consulting firm serving more than 4,400 leading hospitals and health systems, as well as a growing international membership base. In this capacity, she serves as a global spokesperson for the firm’s research at key membership constituency forums, including clinical and operational leadership, human resources, and quality. She is also responsible for presenting this research to member organizations throughout the United States and abroad.

A New View on Public Health Leaders



How COVID-19 should cause a paradigm shift in terms of how legislators and the public view the role of public health departments and nurses as leaders nationally, regionally, and locally. Why the pandemic shows the critical role of nurses in addressing the longstanding impacts of racism on our patients and communities.

Patty Hayes, Director of Public Health – Seattle & King County

 Patty Hayes is the appointed director of the 9th largest local health department by population in the country. Patty has over 30 years of experience in public health, policy development and advocacy. Patty previously served as the Executive Director of WithinReach, a statewide non-profit that connects families to food and health resources. She also worked for the Washington State Department of Health in various positions including Assistant Secretary of Health for Community & Family Health as well as the Director of Legislative, Policy and Constituent Relations.

Stand Up for Equity



To best serve patients, nursing must be both diverse and equitable. Explore strategies for advancing diversity and equity at all levels of the profession.

Sofia Aragon, Executive Director of the Washington Center for Nursing

Sofia Aragon is the Executive Director for the Washington Center for Nursing. The WCN is the state nursing workforce and resource center advancing nursing leadership, diversity, and workforce development. She is currently the President of the National Forum of Nursing Workforce Centers. Her previous roles include Senior Governmental Affairs Advisor for the Washington State Nurses Association, lobbyist for the School Nurse Organization of Washington as well as the Advanced Registered Nurse Practitioners United of Washington State, and Legislative and Policy Manager for the Community and Family Health Division of the WA State Department of Health.

This seminar was presented in partnership with Community Health Plan of Washington.

Future Seminar Topics

Leading in the Legislature – Public and legislative support are essential to the success of initiatives to improve support for many aspects of nursing, from education to facilities. Learn how to effectively engage with legislators.   

Bracing for Change  – How nurse CEOs prepare and care for an entire workforce to implement change during a pandemic